Typically, customers who fall outside the normal range are using their accounts for file storage or sharing rather than web hosting. Although the actual results vary from month to month, one thing remains constant: 99% of our customers fall into "normal" range. We regularly run customers' bandwidth utilization through statistical analysis and use the results of these studies to define "normal". How do you determine "normal" operation for web hosting plans? While it is rare, we may need to put constraints on accounts that are using resources beyond what would be expected in the normal operation of such website. That being said, we do require all customers to be fully compliant with our Terms of service and utilize bandwidth in the normal operation of a personal or small business website. However, like all resources bandwidth is not infinite, so we monitor our shared servers for excessive use and abuse to ensure optimal performance for everyone. We want you to have the resources you need to build a significant online presence, and 99% of all customers have more than enough disk space and bandwidth to meet their needs. We provide you with unmetered data transfer for your hosting account so that you can host almost any personal, small business and community website and grow freely to attract more and more visitors. These resources are "unmetered", meaning you are not billed according to the amount of bandwidth used and we never charge extra for high bandwidth use. There are no set limits on the data transfer (bandwidth) that we provide in our web hosting plans. How much bandwidth is included in my plan? Website resource usage and performance optimizationĬode modifications, debugging and 3rd-party application bug fixed Pro-active performance and security reports Third party domain registrations, configuration, and transferĬustomer customizations to their private or dedicated serverĪccount No-suspension policy for resource over-usage SEO plugins and addon installation and configurationĪssistance with any client, script, application or content used by CustomerĪssistance with hacks due to Customer controlled eventsĪssistance with hacks due to application security flaws Third party service activation and integration
Private name servers setup and configurationĬontrol panel (Parallels® Plesk or cPanel®/WHM) plugins & add-ons Third party SSL certificates transfer and installation The functions of control panel (cPanel®/WHM or Parallels® Plesk) featuresĬontrol panel (cPanel®/WHM or Parallels® Plesk) assistance and guidance Security updates and patches of the hosting environmentĪccessibility of control panel (cPanel®/WHM or Parallels® Plesk)
#Parallels customer support telephone number software
Website and Client area tools and featuresĭata centers hosting hardware installation and maintenanceįoundational software presences updates and functionality